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Financial reports

Financial reports help you trace payments, refunds, payouts, disputes, and club credit activity. Open Reports > Financial in administration, then choose the report that matches the question you need to answer.

Available reports​

  • Payments: review recorded payments, payment methods, deposit dates, and related orders.
  • Refunds: review refunds and failed deliveries, refund destinations, withdrawal dates, and related orders.
  • Payouts: reconcile card processor payouts that Curling IO has recorded.
  • Disputes: find Stripe card disputes and open the affected order. Handle SportsPay disputes directly with SportsPay.
  • Club credit logs: trace grants, reductions, payments, refunds, and reversals across accounts.
  • Retroactive discounts: review discount opportunities detected after an earlier order was placed.

These reports explain financial activity, but they do not replace your accounting ledger or processor dashboard. Use Accounting reports for journal entries and exports. Use the payment provider dashboard when you need the provider's live settlement or dispute workflow.