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Privacy Statement

Section 1 - What Do We Do With Your Information?

When you register, we may collect the personal information you give us such as your name, date of birth, and email address.

When you use our site, we also automatically receive your computer's internet protocol (IP) address and your browser agent information which may be used during error reporting to help debug issues.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@curling.io or mailing us at: 2508941 Ontario Inc. 69 Prince Philip Blvd., Ayr, ON, N0B 1E0, Canada

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Third-party Services

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your order-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States of America, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our site or are redirected to a third-party website or application, you are no longer governed by this Privacy Statement or our Terms of Service.

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5 - Online Payments

If the club has enabled online payments via Stripe then Stripe will collect and store the necessary credit card data to process the transaction.

For more insight, you should read Stripe's Privacy Statements here: https://stripe.com/en-ca/privacy.

If the club has enabled online payments via SportsPay then SportsPay will collect and store the necessary credit card data to process the transaction.

For more insight, you should read SportsPay's Privacy Statements here: https://sportspay.com/privacy-policy/.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Section 6 - Data Subprocessors

The following data subprocessors may or may not handle some of the data you provide in order to provide us with necessary services.

CompanyPurpose
StripeOnline credit card payment processing.
SportsPayOnline credit card payment processing.
PostmarkSends all of our transactional emails, like login links, receipts, and other notifications. Curling IO does not send marketing emails.
MailChimpOptional email marketing platform that your club may choose to sync some curler profile data to in order to communicate with you via email. If your club does, you will have the option to unsubscribe.
Membership AssociationsClubs have the option to automatically report affiliate fees collected, with their attached curler profile data, to their membership associations. For example; Curling Canada.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

Here is a list of cookies that we use and require.

  1. _session_id, unique token, sessional, allows us (Curling IO) to store minimal and encrypted information about your session (logged in, referrer, landing page, etc). This is required.
  2. __stripe_mid, unique token, required only if the club is using Stripe for online payment processing.
  3. __stripe_sid, unique token, sessional, required only if the club is using Stripe for online payment processing.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 8 - Changes to This Privacy Statement

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our application is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 9 - Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@curling.io or by mail at 2508941 Ontario Inc.:

[Re: Privacy Compliance Officer]
[69 Prince Philip Blvd., Ayr, ON, N0B 1E0, Canada]