Reports
Curling IO produces reports that give you, the curling club manager or bookkeeper, insight into the financials and membership at your club.
You can find the Reports section by clicking Reports in the top navigation bar.
All of the reports can be filtered by date range and sometimes other varying options, like payment status or method.
Downloading Raw Data
All of the reports can be downloaded as CSV files. CSV stands for "Comma Separated Values" and it's a standard format supported by Excel, Google Sheets, MS Access, and all other spreadsheet, database, and accounting software programs.
The downloaded data will always include more fields than what is shown on the screen, and we highly recommend using it for your own accounting purposes. Just click the Download button at the bottom of the screen on any of your reports. If you are running any filters, like a date range, then the downloaded data will reflect those filters.
List of Reports
Fees
These are the fees that have been ordered, including any affiliates your club inherits. To view the raw data click on Fees. To see a chart comparing the revenue per fee, click the Revenue link in the description. To see a chart comparing the volume of orders per fee, click the Orders link in the description.
Custom fields are not included in this report's download unless you have explcitly included them.
Leagues
These are the leagues that have been ordered. To view the raw data click on Leagues. To see a chart comparing the revenue per league, click the Revenue link in the description. To see a chart comparing the volume of orders per league, click the Orders link in the description.
Custom fields are not included in this report's download unless you have explcitly included them.
Competitions
These are the competitions that have been ordered. To view the raw data click on Competitions. To see a chart comparing the revenue per competition, click the Revenue link in the description. To see a chart comparing the volume of orders per competition, click on the Orders link in the description.
Custom fields are not included in this report's download unless you have explcitly included them.
Products
These are the products that have been ordered. To view the raw data click on Products. To see a chart comparing the revenue per products, click the Revenue link in the description. To see a chart comparing the volume of orders per products, click the Orders link in the description.
Custom fields are not included in this report's download unless you have explcitly included them.
Payments
These are the payments that have been made. To view the raw data click on Payments. To see a chart showing payments by date, click the Payments by date link in the description.
Refunds
These are the refunds that have been made. To view the raw data click on Refunds. To see a chart showing refunds by date, click the Refunds by date link in the description.
Discounts
These are the discounts that have been received by your curlers.
Custom fields are not included in this report's download unless you have explcitly included them.
Club Credit Logs
History of all club credits that have been granted and used.
Waivers
These are the waivers that have been accepted by your curlers.
Members
This report tracks member information for curlers who have registered for items requiring a curler profile during the current season.
How members are created: Member records are automatically created from curler profiles when:
- A curler completes registration for an event, league, program, product, or fee that requires a curler profile (orders that are submitted or paid)
- A scheduled background process runs (typically nightly) that syncs curler data into member records
- Once created, member records persist even if the order is later cancelled, refunded, or deleted
Filtering options:
- Season: Select which season's members to view
- Keyword search: Search by name, email, postal code, city, province, or club name
Download: Click the Download button to export member data as a CSV file with all fields included.
Note: Members are deduplicated automatically - if a curler registers for multiple items in the same season, only one member record is created for that club and season combination. However, the member count may be slightly inflated due to:
- Duplicate profiles: If curlers create duplicate profiles and register with both, duplicate member records will appear in the report. These duplicates should be apparent when reviewing the report data (identical or very similar names, dates of birth, etc.).
- Cancelled/refunded orders: Members remain in the report even if their orders are later cancelled or refunded, as long as the order items existed when the nightly background process ran.
Spares
These are the curlers that have opted to spare for one of more events.
Order Items
This is an unfiltered list of all order items (leagues, products, competitions, and fees).
Custom fields are not included in this report's download unless you have explcitly included them.
Payouts
This is a list of all bank payouts (direct deposits) you've received from our payment processor. To see a chart showing payouts by date, click the Payouts by date link in the description.
This report only shows up once you're set up with our online payment processor, and is necessary for bookkeeping, as it links your orders to your deposits.
Disputes
List of payment disputes that can be filtered by date range.
This report only shows up once you're set up with our online payment processor.